UC Santa Barbara Arts & Lectures - Patron Information

Ticket Office: (805) 893-3535
MON - FRI / 10AM - 5PM

Patron Information

Due to the nature of live events, artists, programs and prices are subject to change.

Health and Safety

As we return to theaters and live events, the well-being of our students, patrons, artists, staff members and community is paramount. Protocols for attending in-person events will be developed in conjunction with evolving state, local and university health guidelines, and we appreciate your flexibility as these are updated over the course of the season. Visit the Season FAQs page for current information.

At Home Options

Select 2021-2022 events may include a live streaming alternative. Ticket holders can decide whether to attend virtually or in-person; live stream tickets are not sold separately. Virtual alternatives are live only (no replay available), and accessed with an A&L website login. Contact the A&L Ticket Office to transfer virtual access to another patron.

Tickets and Fees

Select 2021-2022 events may include a live streaming alternative. Ticket holders can decide whether to attend virtually or in-person; live stream tickets are not sold separately. Virtual alternatives are live only (no replay available), and accessed with an A&L website login. Read the At-home Viewing FAQs for more information.

Authorized Sellers

Always purchase tickets directly from Arts & Lectures, the event venue or the ticket agency authorized by the venue. Tickets obtained through the secondary market or unauthorized sellers may be fraudulent and will not guarantee entry.

Ticket Exchanges and Refunds

A&L will continue to offer flexible ticket exchanges and refunds for the 2021-2022 season. If you feel unwell or uncomfortable attending an event due to the current health situation, you can request a refund or exchange up to 5 p.m. on the day of the event. Service charges are not refundable. Tickets are exchanged at face value and are subject to availability. Tickets of a higher value exchanged for a lower value are considered an even exchange; tickets exchanged for a higher value need the difference paid. Gift certificates are not issued as a credit for returned tickets.

Student and Youth Discounts

UCSB student-rate tickets are available to full-time UCSB students who have completed enrollment (one ticket per ID). A valid UCSB student ID is required at the time of purchase and at the event. "All Student" ticket holders must show current student ID at the event. "Youth" ticket holders of high school age may be asked to show ID at the event.

Accessibility

A&L is committed to making events accessible to all who wish to enjoy them. Please contact the A&L Ticket Office in advance to ensure the best possible experience and receive information about accessible seating, assistive listening devices, large-print programs and other accommodations.

Suitability for Children

A&L’s performing arts season is designed primarily for adult audiences. Contact the ticket office if you have questions about the appropriateness of an event. All patrons, regardless of age, must have a ticket to enter the theater.

Late Seating

A&L makes every effort to begin events at the published start time. Patrons who arrive after an event has begun will not be seated until an appropriate point in the program determined by the artist.

Parking on the UCSB Campus

A permit is required to park on campus. Permit kiosks are available in all campus parking lots. Purchase a short-term permit on arrival using your license plate number. Note: Select lots are closed to visitor parking. Visit the Transportation & Parking Services website for more information.

UC Santa Barbara Smoke-Free and Tobacco-Free Policy

Under the authority of California Government Code 7597.1, smoking and the use of all tobacco products, the use of smokeless tobacco products, and the use of unregulated nicotine products (e.g., "e-cigarettes") are prohibited anywhere at all indoor and outdoor spaces managed by UC Santa Barbara.

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