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Patron Information & Ticket Policies

Due to the nature of live events, artists, programs and prices are subject to change.

Ticket donations or exchange requests must be received at least two full business days prior to the event. Ticket exchanges are available to all patrons for a $5 fee per ticket (no exchange fee for subscribers and Producers Circle members). Tickets are exchanged at face value and are subject to availability. Tickets of a higher value exchanged for a lower value are considered an even exchange; tickets exchanged for a higher value need the difference paid.


It is the policy of UCSB and the UC Regents that a modest portion of gifts and/or the income from gifts may be used to defray the costs of raising and administering funds.

All sales are final. No refunds or returns are permitted, except in the case of an event cancellation. Service charges may not be refundable. In the event of a cancellation, postponement, venue change or schedule change, the A&L Ticket Office will make every effort to notify the purchaser in advance. A&L will not be responsible for losses (monetary or otherwise) if we are unable to contact you in the event of such a change. 


Please make sure your current email address and phone number are on file with the A&L Ticket Office; they will be used to communicate event guidelines, ticketing info and other important updates.

UCSB Arts & Lectures assumes no liability for tickets purchased through unauthorized channels including Ticket Center, StubHub, Craigslist, santabarbaratheater.com and other secondary market or ticket broker services. We strongly advise against purchasing tickets from any source other than the Arts & Lectures Ticket Office,  www.ArtsAndLectures.UCSB.edu, or the venue ticket office and official website. Tickets purchased from unauthorized sources may be stolen, counterfeit or otherwise compromised and, if so, are not valid for admission. If you are unsure if a ticket seller has been authorized to sell A&L tickets, please contact the Ticket Office prior to purchasing from that source.

UCSB student-rate tickets are available to full-time UCSB students who have completed enrollment (one ticket per ID). A valid UCSB student ID is required at the time of purchase and at the event. “All Student” ticket holders must show current student ID at the event. “Youth” ticket holders of high school age may be asked to show ID at the event.

All tickets and orders are subject to service charges and/or facility fees. Ticket prices, service charges and facility fees are subject to change without notice.

A&L is committed to making events accessible to all who wish to enjoy  them. Please contact the A&L Ticket Office in advance to ensure the best possible experience and receive information about accessible seating, assistive listening devices, large-print programs and other accommodations.

A&L’s performing arts season is designed primarily for adult audiences. Contact the ticket office if you have questions about the appropriateness of an event. All patrons, regardless of age, must have a ticket to enter the theater.

A&L makes every effort to begin events at the published start time. Late seating and re-entry will take place during appropriate points in the program determined by the artist. Reserved seats are not guaranteed after the event begins.

A fee is required to park on campus. Purchase short-term parking on arrival at a permit dispenser (available in all campus parking lots) or using the ParkMobile app. License plate number required; select lots are closed to visitor parking. Parking for A&L’s Campbell Hall events can also be purchased online. Visit the UCSB Transportation & Parking Services website for more information.

Under the authority of California Government Code 7597.1, smoking and the use of all tobacco products, the use of smokeless tobacco products, and the use of unregulated nicotine products (e.g., “e-cigarettes”) are prohibited anywhere at all indoor and outdoor spaces managed by UC Santa Barbara.


The information and policies on this page are subject to change.